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How to Order Online

How to Order Online

Ordering from Feel Good Contacts is quick, easy and convenient. Whether you’re at home, at work or on the go, you can shop through our website or app in just a few simple steps. From contact lenses and glasses to sunglasses, eye care products and contact lens solutions, we’ll deliver your order straight to your door. Here's how it works.

How to order contact lenses

How to order glasses

How to order sunglasses, solutions and eye care

Order sunglasses, contact lens solutions and eye care with us in three simple steps. Simply choose your product, add it to your basket, enter your delivery details and complete your order by paying at checkout. We will deliver your order straight to your door the next day.

Frequently asked questions

Is shopping online on Feel Good Contacts safe?

Yes, shopping with Feel Good Contacts is completely safe and secure. We use industry-standard SSL (Secure Sockets Layer) encryption and work with trusted payment providers to ensure all your details remain private and protected.

How do I know if my order has been placed successfully?

Once your order has been placed successfully, you will receive an order confirmation email containing your order details and invoice. You can also track your order by logging in to ‘My Account’ and viewing the ‘My Orders’ section.

Can I reorder my previous purchases?

Yes, reordering is quick and easy. Simply go to ‘My Account’ and click the ‘Reorder’ button in the top-right corner of the website. Select the previous order which you would like to order again, click the ‘Reorder’ option and complete your payment.

Please note that if you're reordering prescription glasses, your previously uploaded prescription must still be valid.

Can I order from Feel Good Contacts without creating an account?

No. You'll need to create an account before placing an order. Creating an account allows you to track your orders, reorder previous purchases and manage your details more easily.

Where should I enter the promotional or coupon code?

You can apply a valid promotional or coupon code on the checkout page below the ‘Proceed to Checkout’ button. Simply click ‘Apply Promotions / Rewards’ and enter the code to proceed further.

What are the payment options available on Feel Good Contacts?

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and PayPal.

Please note that the PayPal option is not available if you opt for the Auto-Replenish service.

Need help with your order?

If you need any assistance regarding your order, we are more than happy to help. Connect with our customer care team during our service hours by calling 0800 458 2090, via WhatsApp or dropping an email at cs@feelgoodcontacts.com.

For more information, follow the links given below:

  • For Delivery and Shipping, click here.
  • For Returns and Exchange Policy, click here.
  • For Reasons to buy from Feel Good Contacts, click here.
  • For Click & Collect Service of contact lenses, click here.
  • For Feel Good Contacts Quality Statement, click here.